Hutch

Red Cherry uses a software build process called User Centered Design (UCD). Initially, they created a working prototype using a tool called InVision. Persona mapping helped us identify potential systems users, rationales for use, and applications. We organized this data in an “information architecture” flowchart. Once we agreed on the specs, they started building the full-scale solution. Due to our in-depth collaboration, the prototype looked very similar to the finished product. The apps itself, built for iOS and Android, is for employees who work in the field. All of the populated information is funneled into a web interface, which I can access as an admin. It allows me to oversee all of my staff, monitor inventory, and complete accounting, work, and job orders. The interface shows the live or last known location of employees in the field, and their respective tasks. This real-time program eases asset assignment and tracking, allowing staff to indicate when they need equipment like tools and ladders. The software easily ties all this data into our billing and invoicing.

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